1. Introduction

This Privacy Policy describes how LLC “G‑Type” (“Company”, “we”, “us”, “our”) collects, uses, processes, and protects personal data when users access or use the online game “Новая Эра” and related services (the “Service”).

This Policy applies to:

• the website https://nura.biz
• the game client and mobile applications
• related services and community platforms

The Company processes personal data in accordance with:

• the Law of Ukraine “On Personal Data Protection”
• the General Data Protection Regulation (EU Regulation 2016/679)
• applicable international privacy regulations.

2. Data Controller

Data Controller:

LLC “G‑Type”
02166, Ukraine, Kyiv
Marshal Zhukov St. 26

Contact email: privacy@nura.biz

3. Personal Data We Collect

Account Information

• email address
• username / login
• authentication credentials
• linked social account identifiers

Gameplay Data

• game progress
• character information
• inventory and achievements
• in‑game transactions
• statistics and rankings
• friend lists and guild membership

Technical and Device Data

• IP address
• device identifiers
• operating system
• browser or client version
• language and region settings

Usage and Log Data

• login timestamps
• session activity
• gameplay interactions
• security logs

4. Data From Third‑Party Services

If you use social login providers, we may receive limited profile information from:

• Facebook
• Google
• VK
• Apple

We may also use analytics or infrastructure providers such as:

• Unity Technologies analytics
• hosting and infrastructure providers

These providers process data in accordance with their own privacy policies.

5. Legal Basis for Processing (GDPR)

We process personal data on the following legal bases:

• Performance of a contract – providing access to the game and its functionality
• Legitimate interests – improving gameplay, preventing fraud and abuse
• Legal obligations – compliance with applicable laws
• User consent – where required (for example cookies or analytics)

6. How We Use Your Data

• provide and maintain the game service
• manage user accounts
• process transactions
• maintain game balance and prevent cheating
• provide customer support
• improve gameplay and performance
• comply with legal obligations

7. Data Sharing

We do not sell personal data.

We may share data with:

• infrastructure and hosting providers
• payment processors
• analytics providers
• legal authorities when required by law

All partners are bound by contractual confidentiality obligations.

8. International Data Transfers

Because the Service is available globally, personal data may be processed in countries outside the European Economic Area.

When such transfers occur, we implement appropriate safeguards in accordance with GDPR Articles 44–49.

9. Data Retention

We retain personal data only as long as necessary to provide the Service.

• Account data — until account deletion
• Server logs — up to 12 months
• Transaction records — up to 3 years (for financial compliance)
• Legal records — up to 7 years if required by law

10. User Rights (GDPR)

Users located in the European Economic Area have the following rights:

• right of access to personal data
• right to rectification
• right to erasure (“right to be forgotten”)
• right to restrict processing
• right to data portability
• right to object to processing
• right to withdraw consent

Requests can be submitted via email: privacy@nura.biz

We respond to requests within 30 days.

11. Account Deletion

Users may request deletion of their account and personal data via:

• in‑game account settings
• email request to privacy@nura.biz
• a dedicated data‑deletion page on the website

Upon deletion request:

• personal identifiers (email, authentication IDs) are removed
• gameplay data may be anonymized for statistical purposes

12. Security

We implement technical and organizational measures to protect personal data, including:

• encryption
• access controls
• monitoring and logging
• security audits

However, no system can guarantee absolute security.

13. Children’s Privacy

The Service is not intended for users under the age of 16.

We do not knowingly collect personal data from children.

14. Changes to This Policy

We may update this Privacy Policy from time to time.

The updated version will be published on the website with a revised “Last updated” date.

15. Contact

For any privacy-related questions or requests:

privacy@nura.biz